Celebrating 20 Years of Onshore Outsourcing-And Announcing Our New Microsoft Unified Support Alternative!

20 Years of Excellence in IT Support

This year, Onshore Outsourcing proudly celebrates its 20-year anniversary! For two decades, we have been dedicated to transforming IT support and creating high-quality technology jobs right here in the United States. From our beginnings as a pioneer in rural outsourcing to becoming a trusted IT services provider for Fortune 1000 companies, our journey has been one of innovation, growth, and impact.

Over the years, we have helped countless enterprises optimize their IT operations, reduce costs, and improve service quality—all while fulfilling our mission to create economic opportunities in underserved communities across America. Our success is built on hard work, a commitment to excellence, and the trust of our incredible clients and partners.

Today, as we celebrate this milestone, we are excited to announce the launch of our newest service: Onshore Unified Support, a powerful alternative to Microsoft Unified Support!

Introducing Onshore Unified Support: A Better Way to Manage Microsoft IT Support

As businesses face rising costs, slow response times, and inflexible contracts with Microsoft Unified Support, Onshore is stepping up to provide a cost-effective, faster, and more customer-focused solution. Our new Onshore Unified Support service is designed to offer enterprises the same expertise as Microsoft Unified Support—at up to 50% lower cost, with better service and greater flexibility.

Here’s what sets Onshore Unified Support apart:

✅ Lower Costs – Save 30–50% vs. Microsoft Unified Support

Microsoft charges enterprises based on their total Microsoft product spend, leading to escalating support costs with no relation to actual usage. Onshore Unified Support offers a predictable, transparent pricing model that saves companies millions per year.

🚀 Faster Response & Resolution Times

With 15-minute critical response SLAs and dedicated U.S.-based support engineers, Onshore ensures that urgent issues are addressed immediately—not stuck in a queue like Microsoft’s tiered escalation model.

🤖 AI-Enhanced Support with DUSTy AI

We integrate AI-powered automation with human expertise through our proprietary DUSTy AI system, which accelerates troubleshooting and predictive issue resolution. This means faster fixes, proactive problem prevention, and less downtime.

🇺🇸 100% U.S.-Based Support with Rural Outsourcing

Unlike Microsoft’s offshore support model, Onshore keeps jobs in the U.S. and offers stable, dedicated support teamsfrom our rural delivery centers. Our engineers become familiar with each client’s IT environment, leading to more personalized and effective service.

🔄 Flexible, Customer-Centric Contracts

No more rigid annual contracts or overpaying for unused services. With Onshore Unified Support, you pay only for the support you need, and we offer flexible plans tailored to your business.

A Milestone Year: Looking Back and Moving Forward

As we celebrate 20 years of success, we want to take a moment to thank our clients, employees, and partners who have been part of this journey. Every step we’ve taken has been guided by our mission to create high-quality IT jobs in America while delivering world-class IT support solutions.

With the launch of Onshore Unified Support, we are more committed than ever to providing superior service, significant cost savings, and innovative IT support solutions that empower enterprises. This is not just a milestone—it’s the beginning of a new chapter in Onshore’s legacy of customer-focused, high-quality IT support.

To our clients and partners: Thank you for 20 incredible years! We look forward to serving you for the next 20 and beyond. If you're ready to explore how Onshore Unified Support can help your business, contact us today for a free consultation!

📩 Get Started Now | 📞 Call us at 660-395-4242 | 🌐 Visit www.onshoreunifiedsupport.com to learn more