About Onshore

Twenty Years of Proving
Rural America Can Power
Enterprise Technology.

Founded in 2005 with a mission to revitalize rural communities through technology careers. Two decades later, we are still headquartered in rural America and serving Fortune 2000 clients.

Our Purpose

“To help people see beyond their current situation toward a better way of life. To provide opportunities for people to experience the hope and dignity that comes from having an honorable profession.”

Onshore Outsourcing, Founding Principle

Why We Exist

Three Gaps No One Was Filling.

In 2005, the founders saw three problems the IT services market was structurally incapable of solving on its own. Onshore was built to address all three at once.

Escalating IT Costs

Enterprise IT salaries and service provider rates were rising faster than most organizations could absorb, pushing mid-market buyers toward cheaper but riskier alternatives.

The Offshore Tradeoff

Offshore outsourcing solved the cost problem but introduced communication barriers, time zone friction, high turnover, inconsistent quality, and intellectual property exposure.

Rural America Bypassed

Sixty million Americans in rural communities had been bypassed entirely by the growth of the IT economy. Talent was there. Investment was not.

Onshore pioneered rural outsourcing: a delivery model that retrains underemployed workers in rural communities into IT professionals, serving enterprise clients from the heartland rather than from large cities or overseas.

Two Decades in the Making

Milestones of a Rural Delivery Model.

Company-defining moments across twenty years of building enterprise technology delivery from rural America.

2005

Founded in Macon, Missouri

Onshore Outsourcing established with a rural delivery mission: bring enterprise-quality technology careers to communities overlooked by the industry, and deliver higher-quality outsourcing to clients who were done trading quality for cost.

2010s

Enterprise Client Growth

Onshore’s delivery center passed rigorous security audits from Ameren, Boeing, MasterCard, General Electric, and other Fortune 500 enterprises. Client roster expanded across healthcare, financial services, manufacturing, and government.

2020s

Rural Outsourcing Recognized as a Category

The rural-sourcing model Onshore pioneered is now recognized in industry analyst reports as a distinct alternative to offshore and urban-domestic outsourcing, with measurable advantages in continuity, compliance, and community impact.

Today

5,000+ Americans, Fortune 2000 Clients

Two decades in, Onshore has positively impacted more than 5,000 Americans and serves a client roster that includes Centene, Nike, Boeing, Panera, AARP, and Little Caesar’s.

Measurable Impact

What Twenty Years Have Produced.

The numbers behind the mission. Careers built in communities the industry overlooked, and technology delivery that Fortune 2000 enterprises continue to rely on.

5,000+

Americans positively impacted through the rural delivery model since 2005

20+

Years of continuous enterprise technology delivery from rural America

100%

US-based workforce. No offshore delivery on any engagement

Enterprise Clients
Nike Nike
Jones Lang LaSalle Jones Lang LaSalle
Little Caesars
Shark Ninja
Spire
Panera Bread
Nike Nike
Jones Lang LaSalle Jones Lang LaSalle
Little Caesars
Shark Ninja
Spire
Panera Bread
Seaboard Foods
AARP
City Barbeque
McWane
One Degree (Alluma)
Pulte Group
MasterCard
Boeing
Truliant
Seaboard Foods
AARP
City Barbeque
McWane
One Degree (Alluma)
Pulte Group
MasterCard
Boeing
Truliant
Leadership

The Team Behind Two Decades of Delivery.

Onshore’s leadership team combines enterprise technology experience with deep commitment to the rural delivery mission.

Shane Mayes

Chief Executive Officer

Michael Kohio

VP, Solutions Delivery

Chris Fennessey

VP, Client Success

Shane Cribbs

Microsoft Practice Leader & Chief Architect
Veteran-Owned Certified Business
Veteran-Owned Business

Certified. Mission-Aligned. Compliance-Ready.

Onshore Outsourcing is a certified veteran-owned business. That certification matters to government buyers, prime contractors, and organizations with supplier diversity requirements. It also reflects something more fundamental about how we operate.

The discipline, accountability, and mission orientation that defines military service translates directly into how we run delivery operations. Commitments are kept. Processes are followed. Every engagement has an owner and every outcome is documented.

Let’s turn Microsoft support into a real partnership.

A 30-minute scoping call is all it takes to know whether Onshore Unified Support is the right fit. No pressure, no sales deck. Just an honest conversation about your environment and what coverage would cost.

Schedule a Scoping Call

30 minutes. We will scope your environment and provide a fixed annual proposal within 48 hours.

Schedule a Call See our service first →